
Austin’s Hail Damage Roofing Experts
Austin sits squarely in one of the most hail-active corridors in the United States. Williamson County, Travis County, and the surrounding communities get hit with significant hail events on a regular cycle — and when they hit, they don’t hold back. From 2017 to 2022, Texas averaged around 200 severe hail days per year. The September 2023 storm alone caused an estimated $600 million in damage across the Austin metro.
At RoofsOnly.com, hail damage is one of the most common things we deal with. We’ve inspected hundreds of Austin-area roofs after hail events, worked through the insurance claims process with every major carrier operating in Texas, and replaced roofs across Cedar Park, Round Rock, Leander, Brushy Creek, Pflugerville, and throughout the city. We know what hail damage looks like, we know how to document it properly, and we know how to make sure the full scope of your claim gets submitted.
If you think your roof may have been hit — or if it’s been more than a year since your last inspection and you’ve been through any significant storms — a free inspection is the right first step. Call us at (512) 746-7090 or reach out online. We’re available 24 hours a day, 7 days a week.
Signs of Roof Hail Damage After a Texas Storm
Hail damage is different from wind or rain damage — most of it isn’t visible from the ground, and a lot of homeowners have no idea their roof was affected until a professional gets up there and looks. Here’s what we’re looking for on a hail inspection:
- Granule loss — This is the most common sign of hail impact on asphalt shingles. Hail knocks the protective granules off the shingle surface, exposing the asphalt underneath to UV degradation. You might notice granules collecting in your gutters or downspouts after a storm. On the roof, it shows up as dark, inconsistent patches where the granule coating is gone.
- Bruising or soft spots — Hail impacts can bruise asphalt shingles without breaking the surface. A trained inspector can feel this — the shingle surface gives slightly under pressure at the impact point, like a bruise on fruit. This type of damage is invisible from the ground and nearly impossible for a homeowner to identify without knowing what to feel for.
- Cracked or fractured shingles — Larger hailstones can crack shingles outright, compromising the waterproofing layer immediately. Cracks may be subtle at first but expand over time with thermal cycling.
- Dented metal components — Gutters, downspouts, flashing, vents, and HVAC equipment show hail impact as visible dents. These are actually useful documentation tools for insurance claims — visible denting on metal components is hard for an adjuster to dispute.
- Damaged or missing shingles — Large hail can displace or remove shingles entirely, leaving the decking exposed. Even a small exposed area lets water under the roof system quickly.
- Water stains on ceilings or in the attic — Interior signs of water intrusion after a hail event mean the damage has already progressed to the point of active leaking. This requires immediate attention.
- Damage to other property — Visible hail damage on your vehicles, AC unit, wood fencing, or window screens is a strong indicator that your roof took hits too. Insurance adjusters look at this corroborating damage when evaluating a claim.
The critical thing to understand about hail damage: the absence of visible symptoms doesn’t mean the roof is fine. Granule loss and bruising both accelerate shingle degradation silently. A roof that looks normal after a hail event may be years closer to failure than it was before the storm. The only way to know for certain is a professional inspection.
A note from our owner
September 24, 2023 is a date I’ll never forget. That afternoon, softball-sized hail — four inches across, in some cases — tore through Brushy Creek, Round Rock, Cedar Park, and parts of north Austin. I had crews out documenting damage within hours of the storm clearing. What we saw was unlike anything we’d encountered in years of doing this work.
Hail that size doesn’t just bruise a shingle — it goes straight through it. We found hailstones in attics, holes punched clean through decking, and broken skylights and windows on entire streets. In the weeks that followed, I personally inspected dozens of homes across the affected areas. A huge percentage needed full replacements, not repairs.
If you were in the Austin metro for that storm and haven’t had your roof properly inspected since, you may still have damage that’s quietly getting worse. That’s not a sales pitch — that’s just what we saw, and what we’re still finding today.
— Jake Mullin, Owner, RoofsOnly.com

What to Do After a Hailstorm in Austin
The steps you take in the hours and days after a hail event have a real impact on how your insurance claim goes and how much additional damage your home sustains. Here’s what we recommend:
- Document the hailstones while you can — If it’s safe to do so, photograph hailstones next to a coin or ruler immediately after the storm. Hail size is a key factor in insurance claims, and this documentation disappears as the ice melts. Quarter-sized hail (1 inch) typically causes functional damage to asphalt shingles. Golf ball-sized (1.75 inches) and larger causes severe damage.
- Photograph visible damage from the ground — Dented gutters, damaged AC units, window screens, and wood fencing are all useful supporting documentation for a claim. Don’t get on the roof yourself.
- Call us before you call your insurance company — This is important. A professional inspection first means you’ll know the full scope of damage before filing, which puts you in a significantly stronger position with your adjuster. We’ve seen claims come in short because the homeowner filed before a proper inspection was done.
- Don’t wait too long — Texas insurance policies typically have a one-year window to file a hail damage claim from the date of the storm. Don’t let that window close on you, especially for the September 2023 storm if you haven’t filed yet.
- Be cautious of door-to-door contractors — After significant hail events, out-of-town storm chasers flood the Austin area. Many pressure homeowners into signing contracts before they’ve had time to get a second opinion. Always verify a contractor is locally established before signing anything.
Do You Need Roof Repair or Full Replacement After Hail Damage?
The honest answer depends on what the inspection finds — and specifically on two factors: the severity of the hail damage and the age and overall condition of the roof.
When Repair May Be Sufficient
If the hail was relatively small, the damage is limited to a small section of the roof, and the rest of the roof is in solid condition with several years of life remaining, targeted repairs may be the right call. This is less common after significant hail events but absolutely applies in some situations — and we’ll tell you plainly if that’s where you land.
When Full Replacement Is the Right Answer
Most significant hail events in Central Texas — anything golf ball-sized or larger — tend to produce widespread damage across the entire roof surface rather than isolated impact points. When that’s the case, replacement almost always makes more sense than repair, for several reasons:
- Widespread granule loss and bruising accelerates the entire roof’s aging, not just the visibly damaged sections
- Insurance typically covers full replacement when damage is widespread — meaning replacement costs you the same out-of-pocket as repair (your deductible) while giving you a new roof with a full warranty
- Patching a hail-damaged roof often leads to visible mismatching and leaves the rest of the compromised shingles in place
- If your roof is already 12–15+ years old, a significant hail event is often the practical trigger for replacement that was coming anyway
How We Help You Decide
We start with a thorough inspection and full photo documentation through CompanyCam. Based on the hail size, damage distribution, and your roof’s age and condition, we’ll give you our honest recommendation — and explain exactly why. We’re not in the business of pushing replacements when repairs will genuinely do the job.

Does Insurance Cover Hail Damage Roof Repair in Texas?
Yes — in most cases, homeowners’ insurance covers hail damage to your roof. Texas has some of the highest rates of hail damage claims in the country, and most standard policies include coverage for hail as a named peril. The specifics depend on your policy, but here’s what typically determines your outcome:
- Replacement Cost Value (RCV) vs. Actual Cash Value (ACV) — RCV policies pay to replace your roof with new materials at today’s prices. ACV policies depreciate the value of your roof based on age before paying out. Knowing which one you have matters significantly — especially if your roof is older.
- Your deductible — Many Texas policies now have a separate hail or wind/hail deductible, often calculated as a percentage of your home’s insured value rather than a flat dollar amount. Make sure you know what yours is before filing.
- Proper documentation — This is where claims succeed or fall short. A thorough inspection with detailed photo documentation of every impact point, granule loss area, and damaged component is what drives a complete claim payout.
At RoofsOnly.com, we’ve worked through the hail insurance claims process with every major carrier in Texas — State Farm, Allstate, USAA, Farmers, Travelers, Liberty Mutual, and many more. Here’s how we support you:
- Full inspection and CompanyCam documentation — Every impact point, every damaged component photographed and logged. You and your adjuster get a complete professional record.
- Claim filing assistance — We help you prepare and submit your insurance claim so nothing gets missed.
- On-site representation during the adjuster visit — We’re there with you when your adjuster comes out. This is one of the most important parts of the process — having a roofing professional present ensures every damaged item gets included in the scope.
- Reinspection and appraisal support — If your claim gets denied or comes in short, we help push for reinspection and, if necessary, invoke the formal appraisal process your policy includes.
- Complete repairs or replacement — Once the claim is approved, we handle everything from materials selection to installation to final cleanup.
Protect Your Austin Roof from Future Hail — Class 4 Impact-Resistant Shingles
If you’re replacing a hail-damaged roof, the single most important material decision you can make for an Austin home is upgrading to Class 4 impact-resistant shingles. Here’s why it matters:
- Significantly better hail performance — Class 4 is the highest impact resistance rating for asphalt shingles, tested by firing 2-inch steel balls at the shingle surface. They hold up dramatically better against hail than standard shingles, which means less damage and fewer claims over the life of the roof.
- Insurance premium discounts in Texas — Texas law requires insurance companies to offer discounts for Class 4 impact-resistant roofing. The discount varies by carrier but can be meaningful — in some cases enough to offset the modest premium you pay for the upgraded shingles over just a few years.
- Longer effective lifespan — Because they sustain less damage from hail events, Class 4 shingles tend to last longer in Central Texas than standard options. You’re not resetting the clock after every significant storm.
- Worth asking about before you pick materials — If you’re getting a replacement through an insurance claim, ask us about the Class 4 upgrade before we order materials. The cost difference is often modest, and the long-term benefit in this hail market is real.
We also work with metal roofing systems, stone-coated steel, and tile — all of which offer excellent hail performance for Austin homeowners who want to step up from standard asphalt. We’ll walk you through the trade-offs based on your home, your budget, and your insurance situation.

Why Austin Homeowners Choose RoofsOnly.com for Hail Damage
After a significant hail event in Austin, you’ll have no shortage of roofing contractors knocking on your door. Here’s what sets us apart:
- We only do roofing — No siding, no windows, no gutters. Hail damage assessment and repair is something our entire team does every day, not a side service we picked up after storm season started.
- We’re a local Austin company — Based at 1005 Meredith Drive in south Austin. We’ve been building our reputation in this market for years and we’ll still be here long after the storm chasers have moved on to the next weather event somewhere else.
- Full photo documentation with CompanyCam — Every inspection is documented with photos you can see. No vague verbal summaries — you get a complete record of what we found and where.
- Deep insurance claims experience — We know how adjusters from every major Texas carrier evaluate hail claims. We know what documentation they need, what they look for on-site, and how to handle a denied or underpaid claim.
- Honest assessments — always — If your roof doesn’t need to be replaced, we’ll tell you. We’ve built this business on trust, not on using hail events as an excuse to sell replacements people don’t need.
- Drone inspections available — Our team includes FAA Part 107 certified drone operators. Aerial documentation gives you and your adjuster a clear overhead view of damage distribution across the entire roof surface.
Contact RoofsOnly.com for Austin Hail Damage Roof Repair
If you think your roof may have taken hail damage — or if it’s been a while since your last inspection and you’ve been through any significant storms — don’t wait. The longer hail damage goes unaddressed, the more expensive the problem gets. Call us for a free inspection and we’ll tell you exactly where you stand.
Call (512) 746-7090 or contact us online. We’re available 24 hours a day and proud to serve Austin, Brushy Creek, Cedar Park, Round Rock, Leander, Pflugerville, Georgetown, Buda, Dripping Springs, and the surrounding communities.
Contact Us for Expert Hail Damage Roofing in Austin
RoofsOnly.com specializes in hail damage roof repair and replacement across the Austin metro. We know this market, we know how hail behaves on Central Texas roofs, and we know how to navigate the insurance process so you’re not left managing it alone. When you’re ready to talk, we’re here. Call (512) 746-7090 or visit us at 1005 Meredith Drive, Suite B, Austin, TX 78748.
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