Privacy Policy

Effective date: August 21, 2026

RoofsOnly.com respects your privacy. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for a free inspection or estimate.

RoofsOnly.com serves Austin, Texas and the surrounding counties: Travis, Williamson, and Hays. Our offices: South Austin at 1005 Meredith Dr, Suite B, Austin, TX 78748, and North Austin at 13785 Research Blvd, Suite 125-115, Austin, TX 78750.

Information We Collect

We collect information you give us directly through our contact form and phone calls. This includes your name, phone number, email address, home or business address, and details about your roofing project, including whether insurance is involved.

When you call a phone number listed on our website, we may record the call for quality and training purposes.

We also collect limited technical information automatically when you visit our website: IP address, browser type, device type, pages viewed, and referring website. We gather this through Google Analytics and related Google tools, and through marketing attribution software that connects your visit to the source that brought you to our site.

How We Use Your Information

We use the information you provide to schedule inspections, prepare estimates, communicate about your roofing project, and respond to questions. We use the technical information collected automatically to understand how visitors use our website, measure which marketing efforts work, and improve page performance and content.

We do not sell your personal information to third parties.

Third-Party Services

We work with a small number of service providers to run our business and website. These providers process information on our behalf:

• Google Analytics and Google Ads tools, to measure website traffic and ad performance
• CallRail, our call tracking software, which displays a tracking phone number and records calls for quality and training purposes
• Attributer, our marketing attribution software, which connects your website visit to the marketing source that referred you
• Cloudflare, our website security and content delivery provider
• WP Engine, our website hosting platform
• CompanyCam, our internal job photo documentation software
• Capsule CRM, our internal customer tracking software
• QuickBooks, our accounting software

Each provider maintains its own privacy practices. Review their policies directly if you have questions about how they handle data.

Cookies and Tracking Technologies

Our website uses cookies through Google Tag Manager to support analytics, call tracking, and marketing attribution. You can disable cookies through your browser settings. Turning cookies off does not stop you from browsing our site or submitting the contact form, though some features work less smoothly.

Data Security

We take reasonable steps to protect the information you share with us. Our website runs behind Cloudflare, which encrypts data in transit. Internal access to customer information stays limited to team members who need it to complete your project.

Data Retention

We keep project-related information as long as needed to complete your roofing job, honor warranty claims, and meet insurance and legal recordkeeping requirements. We keep contact form submissions that never turn into a project for a limited period before deleting them.

Your Rights

Texas does not require most small businesses to process formal data rights requests, but we honor reasonable ones. Contact us to review, correct, or delete personal information we hold about you, and we respond promptly.

Children’s Privacy

Our website and services target adult property owners and decision makers. We do not knowingly collect information from children under 13.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. The effective date at the top shows the most recent update. Continued use of our website after an update means you accept the revised policy.

Contact Us

Questions about this policy or how we handle your information? Reach us:

Phone: (512) 746-7090
Email: [email protected]
South Austin: 1005 Meredith Dr, Suite B, Austin, TX 78748
North Austin: 13785 Research Blvd, Suite 125-115, Austin, TX 78750

See also our Terms of Service.